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Welcome to EliteCourier.co.uk - UK Courier Company

Customer Feedback Questionnaire

Here at Elite we are committed to offering our customers an excellent service. We hope that you can spend a little of your valuable time to complete the below questionnaire. We will use all our customer replies to help us to improve our services and offer new services.

About you  
Please enter your company name
Your name
Your Email
   
Our team  
Is the information we supply you with accurate and honest
Exceptional Good Satisfactory Poor
How do you find our customer services
Exceptional Good Satisfactory Poor
Do we call you back when we say we will
Yes No  
How do you find the attitude of our drivers
Exceptional Good Satisfactory Poor
Do you find our team courteous and helpful
Yes No  
How would you rate our customer services and account management
Exceptional Good Satisfactory Poor
Do you think there is genuine interest from Elite to satisfy your needs
Yes No  

 

 
Delivery success

How often do you use our services ?

Please rate the success of our services:  

Sameday
Exceptional Good Satisfactory Poor
UK Overnight parcels
Exceptional Good Satisfactory Poor
UK Overnight pallets
Exceptional Good Satisfactory Poor
International
Exceptional Good Satisfactory Poor
Storage
Exceptional Good Satisfactory Poor
Pick and pack
Exceptional Good Satisfactory Poor

 

 
Our Website

Do you use our website to book your jobs on line YES / NO
Do you use our website to check your proof of deliveries on line YES / NO
If you do not use our website would you like to.

 

 
Range of services

Are there any other services you do not use Elite for? Please tick services applicable
Sameday Overnight Parcel
Overnight Pallet International
Storage

Why do you not use our other services. Cost? poor service? did not know we offered other services?

Other reason:


What additional services would you like to see Elite offering?
What are your overall comments?
Would you like additional information sent to you ?
If yes on which services?
Sameday Overnight Parcel
Overnight Pallet International
Storage
Would you recommend Elite's services ?